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1. Event Management
How do I create a new event?
Go to the Events section, click Create Event, enter the required details, and save the event.
How do I edit my event?
Open your event, select Edit, update the required details, and save the changes.
How do I publish or unpublish an event?
Open the event and use the Publish or Unpublish option to change its visibility.
How do I cancel an event?
Open the event, select Cancel Event, and confirm the cancellation.
How do I duplicate an existing event?
Open the event and select Duplicate to create a copy that you can edit.
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2. Registrations & Attendees
How do I view registered attendees?
Open your event and go to the Attendees or Registrations section.
How do I approve or reject registrations?
Go to Registrations, select the attendee, and choose Approve or Reject.
How do I export attendee data?
Open the Attendees section and select Export to download attendee information.
How do I check attendance?
Open the attendee list and use the attendance option to mark or view attendance.
How do I send updates to attendees?
Open your event and use the communication option to send updates to attendees.
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3. Payments & Payouts
How do I receive payments?
Payments from eligible event registrations are processed through your configured payment method.
When will I receive my payout?
Payouts are sent according to the configured payout schedule after successful transactions.
How do refunds work?
Refunds are processed according to the event refund policy and applicable payment rules.
How do I download invoices?
Go to Payments or Transactions and select the required transaction to download its invoice.
How do I view transaction history?
Open the Transactions section to view your payment and payout history.
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4. Account & Security
How do I update my organizer profile?
Open your profile settings, update the required information, and save your changes.
How do I change my password?
Go to Account Settings, choose Change Password, enter the required details, and save the new password.
How do I verify my organizer account?
Complete the required verification details and submit the requested information.
How do I manage team members?
Open Team Members in your account settings to add, remove, or manage access.
How do I delete my organizer account?
Go to Account Settings, select Delete Account, and confirm the action.
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