Privacy policy
Last updated: September 13, 2026
Mehfil by Qamar ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices and rights you have.
1. Information We Collect
Information you give us, including:
Identity and contact details (name, email, phone number, date of birth, gender);
Profile details (religion, community/caste, marital status, education, profession, family background, height, diet, and similar matrimonial details you choose to share);
Photographs you upload;
Horoscope details (birth date, time, and place), if you choose to use horoscope matching;
Identity documents submitted for profile verification;
Messages you exchange with other members through the Service;
Information you provide when contacting our support team.
Information collected automatically, including device information, IP address, app usage data, log data, and - where relevant to matching by region - approximate location.
Information from others. If a family member creates or manages your profile using our family access feature, we collect the information they provide about you.
We treat information about your religion and community as sensitive personal data. We only collect and use it with your explicit consent, and solely for the purpose of matchmaking within the Service.
2. How We Use Your Information
We use your information to:
Create and display your profile to suggest and show matches;
Operate our smart-match suggestion feature;
Verify profiles and help prevent fraud and fake accounts;
Enable messaging between members;
Organize and communicate about community events;
Respond to your support requests;
Send you service-related and (with your consent, where required) marketing communications;
Comply with legal obligations and enforce our Terms of Service.
3. Legal Basis for Processing (EEA/UK Users)
Where applicable data protection law requires it, we rely on the following legal bases: your consent (for example, to process religion/community data or to send marketing communications); the necessity of processing to perform our contract with you (operating your account and matching); and our legitimate interests (such as fraud prevention and improving the Service), balanced against your rights.
4. How We Share Your Information
We share information:
With other members, limited to what you choose to include on your visible profile;
With family members you've granted access to your account;
With service providers who help us operate the Service (for example, identity-verification vendors, cloud hosting, customer support, and analytics providers), under contracts that limit their use of your data to providing services to us;
With event or venue partners, if you register for a community event, limited to the information needed for that event;
For legal reasons, if required to comply with law, respond to a valid legal request, or protect the rights, safety, or property of Mehfil by Qamar or our members;
In a business transfer, such as a merger or acquisition, subject to this Policy continuing to apply to your data.
We do not sell your personal data.
5. International Data Transfers
We operate globally, and your information may be transferred to and processed in countries other than your own, which may have different data protection laws. Where we transfer personal data from the EEA, UK, or Switzerland to a country not deemed to provide an adequate level of protection, we rely on appropriate safeguards such as Standard Contractual Clauses. [Confirm specific transfer mechanisms with legal counsel based on actual hosting/vendor locations.]
6. Data Retention
We retain your profile information for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within [X days], except where we are required to retain certain information for legal, safety, or fraud-prevention purposes (for example, records related to a reported member).
7. Your Privacy Rights
Depending on where you live, you may have the right to:
Access the personal data we hold about you;
Correct inaccurate or incomplete data;
Request deletion of your data;
Object to or restrict certain processing;
Request a copy of your data in a portable format;
Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at [privacy email]. We will respond within the timeframe required by applicable law.
8. Children's Privacy
The Service is intended for adults seeking matrimonial matches and is not directed to anyone under 18. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor, we will delete it promptly.
9. Cookies and Tracking Technologies
We use cookies and similar technologies as described in our [Cookie Policy].
10. Mobile App Permissions
Our mobile apps may request permissions such as camera or photo library access (to upload profile photos), notifications (to alert you to new matches or messages), and location (for region-based matching). You can manage these permissions through your device settings at any time.
11. Security
We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the Service or by email before the changes take effect.